Attention New Conversation to Manage Engine ServiceDesk Get Attachments from Notes in Conversation

Attention
Manage Engine ServiceDesk

How this workflow works

Step 1

New Conversation•Attention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Get Attachments from Notes in Conversation•Manage Engine ServiceDesk

Fetches and downloads all attachments from a specific note inside a request.

Attention

New Conversation

Attention

Trigger
Manage Engine ServiceDesk

Get Attachments from Notes in Conversation

Manage Engine ServiceDesk

Action

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