Attention New Conversation to Manage Engine ServiceDesk Add Notes to Request

Attention
Manage Engine ServiceDesk

How this workflow works

Step 1

New Conversation•Attention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Add Notes to Request•Manage Engine ServiceDesk

Adds a new note to a specific request in ServiceDesk Plus.

Attention

New Conversation

Attention

Trigger
Manage Engine ServiceDesk

Add Notes to Request

Manage Engine ServiceDesk

Action

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