Attention New Conversation to Manage Engine ServiceDesk Add Request

Attention
Manage Engine ServiceDesk

How this workflow works

Step 1

New Conversation•Attention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Add Request•Manage Engine ServiceDesk

Creates a new request in ServiceDesk Plus with support for attachments, assets, and custom fields.

Attention

New Conversation

Attention

Trigger
Manage Engine ServiceDesk

Add Request

Manage Engine ServiceDesk

Action

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