Connect and Integrate Salesforce with Zendesk

Just choose your app, click to connect, add conditions, and see the magic happen. No coding needed.

Use cases

What you can build with Salesforce + Zendesk

Every workflow runs automatically in the background — no manual effort after setup.

When Record Created In Custom Module in Salesforce, Upload Attachment in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Create Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Update Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Add Comment to Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Delete Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Restore Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Mark Ticket (Spam) in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Merge Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Add Tags to Ticket in Zendesk

This trigger fires when a new record is created in Salesforce under the selected module

Automate Salesforce + Zendesk in minutes

Select a trigger and action below to set up your automation.

How It Works

Get connected in minutes

Sign up for Konnectify

Create a free Konnectify account at konnectify.co — no credit card required.

Connect your Salesforce account

Authorize Konnectify to access Salesforce securely using OAuth. Your credentials are never stored.

Connect your Zendesk account

In the same way, authorize Konnectify to access Zendesk so it can send data on your behalf.

Choose a trigger and activate

Select the Salesforce event that should start the workflow, map the fields to Zendesk, and turn on the automation.

Salesforce

Trigger

Zendesk

Action

Salesforce

Action

Zendesk

Action

Connect Salesforce + Zendesk to Automate these Workflows

Record Created In Custom Module Upload Attachment

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Create Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Update Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Add Comment to Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Delete Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Restore Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Mark Ticket (Spam)

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Merge Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Add Tags to Ticket

This trigger fires when a new record is created in Salesforce under the selected module

Got Questions?

Find answers to common questions about connecting Salesforce with Zendesk through Konnectify. Get in touch.

How do I connect Salesforce with Zendesk?

You can connect Salesforce with Zendesk using Konnectify in minutes — no coding required. Sign up, pick a trigger from Salesforce, choose an action in Zendesk, and activate your workflow.

What can I automate between Salesforce and Zendesk?

Konnectify lets you automate repetitive tasks between Salesforce and Zendesk such as syncing data, sending notifications, creating records, and more — all triggered automatically in real time.

Do I need technical skills to integrate Salesforce with Zendesk?

No. Konnectify is a no-code platform. You can build and run Salesforce + Zendesk integrations through a visual interface without writing any code.

Is the Salesforce and Zendesk integration free?

Yes, Konnectify offers a free plan that lets you start automating between Salesforce and Zendesk right away. Paid plans unlock higher task volumes and advanced features.

How long does it take to set up the Salesforce + Zendesk integration?

Most users are up and running in under 5 minutes. Simply select your trigger event in Salesforce, map the fields to Zendesk, and turn on the workflow.

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