Connect and Integrate Salesforce with WhatsApp Business Cloud

Just choose your app, click to connect, add conditions, and see the magic happen. No coding needed.

Use cases

What you can build with Salesforce + WhatsApp Business Cloud

Every workflow runs automatically in the background — no manual effort after setup.

When Record Created In Custom Module in Salesforce, Send a template in WhatsApp Business Cloud

This trigger fires when a new record is created in Salesforce under the selected module

When Record Created In Custom Module in Salesforce, Send a message in WhatsApp Business Cloud

This trigger fires when a new record is created in Salesforce under the selected module

When Record Updated In Custom Module in Salesforce, Send a template in WhatsApp Business Cloud

This trigger fires when a custom record is updated in Salesforce under the selected module

When Record Updated In Custom Module in Salesforce, Send a message in WhatsApp Business Cloud

This trigger fires when a custom record is updated in Salesforce under the selected module

When New Opportunity Line Item in Salesforce, Send a template in WhatsApp Business Cloud

This trigger fires when a new OpportunityLineItem is created in Salesforce.

When New Opportunity Line Item in Salesforce, Send a message in WhatsApp Business Cloud

This trigger fires when a new OpportunityLineItem is created in Salesforce.

When Updated Opportunity Line Item in Salesforce, Send a template in WhatsApp Business Cloud

This trigger fires when an OpportunityLineItem is updated in Salesforce.

When Updated Opportunity Line Item in Salesforce, Send a message in WhatsApp Business Cloud

This trigger fires when an OpportunityLineItem is updated in Salesforce.

When New Opportunity Contact Role in Salesforce, Send a template in WhatsApp Business Cloud

This trigger fires when a contact is associated with an opportunity in Salesforce.

Automate Salesforce + WhatsApp Business Cloud in minutes

Select a trigger and action below to set up your automation.

How It Works

Get connected in minutes

Sign up for Konnectify

Create a free Konnectify account at konnectify.co — no credit card required.

Connect your Salesforce account

Authorize Konnectify to access Salesforce securely using OAuth. Your credentials are never stored.

Connect your WhatsApp Business Cloud account

In the same way, authorize Konnectify to access WhatsApp Business Cloud so it can send data on your behalf.

Choose a trigger and activate

Select the Salesforce event that should start the workflow, map the fields to WhatsApp Business Cloud, and turn on the automation.

Salesforce

Trigger

WhatsApp Business Cloud

Action

Salesforce

Action

WhatsApp Business Cloud

Action

Connect Salesforce + WhatsApp Business Cloud to Automate these Workflows

Record Created In Custom Module Send a template

This trigger fires when a new record is created in Salesforce under the selected module

Record Created In Custom Module Send a message

This trigger fires when a new record is created in Salesforce under the selected module

Record Updated In Custom Module Send a template

This trigger fires when a custom record is updated in Salesforce under the selected module

Record Updated In Custom Module Send a message

This trigger fires when a custom record is updated in Salesforce under the selected module

New Opportunity Line Item Send a template

This trigger fires when a new OpportunityLineItem is created in Salesforce.

New Opportunity Line Item Send a message

This trigger fires when a new OpportunityLineItem is created in Salesforce.

Updated Opportunity Line Item Send a template

This trigger fires when an OpportunityLineItem is updated in Salesforce.

Updated Opportunity Line Item Send a message

This trigger fires when an OpportunityLineItem is updated in Salesforce.

New Opportunity Contact Role Send a template

This trigger fires when a contact is associated with an opportunity in Salesforce.

Got Questions?

Find answers to common questions about connecting Salesforce with WhatsApp Business Cloud through Konnectify. Get in touch.

How do I connect Salesforce with WhatsApp Business Cloud?

You can connect Salesforce with WhatsApp Business Cloud using Konnectify in minutes — no coding required. Sign up, pick a trigger from Salesforce, choose an action in WhatsApp Business Cloud, and activate your workflow.

What can I automate between Salesforce and WhatsApp Business Cloud?

Konnectify lets you automate repetitive tasks between Salesforce and WhatsApp Business Cloud such as syncing data, sending notifications, creating records, and more — all triggered automatically in real time.

Do I need technical skills to integrate Salesforce with WhatsApp Business Cloud?

No. Konnectify is a no-code platform. You can build and run Salesforce + WhatsApp Business Cloud integrations through a visual interface without writing any code.

Is the Salesforce and WhatsApp Business Cloud integration free?

Yes, Konnectify offers a free plan that lets you start automating between Salesforce and WhatsApp Business Cloud right away. Paid plans unlock higher task volumes and advanced features.

How long does it take to set up the Salesforce + WhatsApp Business Cloud integration?

Most users are up and running in under 5 minutes. Simply select your trigger event in Salesforce, map the fields to WhatsApp Business Cloud, and turn on the workflow.

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