Connect and Integrate Freshservice with ServiceNow

Just choose your app, click to connect, add conditions, and see the magic happen. No coding needed.

Use cases

What you can build with Freshservice + ServiceNow

Every workflow runs automatically in the background — no manual effort after setup.

When New Custom Record in Freshservice, Create Record in ServiceNow

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Update Record in ServiceNow

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Find Record in ServiceNow

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Delete Record in ServiceNow

Polls for newly created records in the selected Freshservice Custom Object.

When Updated Custom Record in Freshservice, Create Record in ServiceNow

Polls for updated records in the selected Freshservice Custom Object.

When Updated Custom Record in Freshservice, Update Record in ServiceNow

Polls for updated records in the selected Freshservice Custom Object.

When Updated Custom Record in Freshservice, Find Record in ServiceNow

Polls for updated records in the selected Freshservice Custom Object.

When Updated Custom Record in Freshservice, Delete Record in ServiceNow

Polls for updated records in the selected Freshservice Custom Object.

When New Asset Created in Freshservice, Create Record in ServiceNow

Polls for newly created assets in Freshservice.

Automate Freshservice + ServiceNow in minutes

Select a trigger and action below to set up your automation.

How It Works

Get connected in minutes

Sign up for Konnectify

Create a free Konnectify account at konnectify.co — no credit card required.

Connect your Freshservice account

Authorize Konnectify to access Freshservice securely using OAuth. Your credentials are never stored.

Connect your ServiceNow account

In the same way, authorize Konnectify to access ServiceNow so it can send data on your behalf.

Choose a trigger and activate

Select the Freshservice event that should start the workflow, map the fields to ServiceNow, and turn on the automation.

Freshservice

Trigger

ServiceNow

Action

Freshservice

Action

ServiceNow

Action

Connect Freshservice + ServiceNow to Automate these Workflows

New Custom Record Create Record

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Update Record

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Find Record

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Delete Record

Polls for newly created records in the selected Freshservice Custom Object.

Updated Custom Record Create Record

Polls for updated records in the selected Freshservice Custom Object.

Updated Custom Record Update Record

Polls for updated records in the selected Freshservice Custom Object.

Updated Custom Record Find Record

Polls for updated records in the selected Freshservice Custom Object.

Updated Custom Record Delete Record

Polls for updated records in the selected Freshservice Custom Object.

New Asset Created Create Record

Polls for newly created assets in Freshservice.

Got Questions?

Find answers to common questions about connecting Freshservice with ServiceNow through Konnectify. Get in touch.

How do I connect Freshservice with ServiceNow?

You can connect Freshservice with ServiceNow using Konnectify in minutes — no coding required. Sign up, pick a trigger from Freshservice, choose an action in ServiceNow, and activate your workflow.

What can I automate between Freshservice and ServiceNow?

Konnectify lets you automate repetitive tasks between Freshservice and ServiceNow such as syncing data, sending notifications, creating records, and more — all triggered automatically in real time.

Do I need technical skills to integrate Freshservice with ServiceNow?

No. Konnectify is a no-code platform. You can build and run Freshservice + ServiceNow integrations through a visual interface without writing any code.

Is the Freshservice and ServiceNow integration free?

Yes, Konnectify offers a free plan that lets you start automating between Freshservice and ServiceNow right away. Paid plans unlock higher task volumes and advanced features.

How long does it take to set up the Freshservice + ServiceNow integration?

Most users are up and running in under 5 minutes. Simply select your trigger event in Freshservice, map the fields to ServiceNow, and turn on the workflow.

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