Connect and Integrate Freshservice with Jira Service Management

Just choose your app, click to connect, add conditions, and see the magic happen. No coding needed.

Use cases

What you can build with Freshservice + Jira Service Management

Every workflow runs automatically in the background — no manual effort after setup.

When New Custom Record in Freshservice, Create Service Request in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Get Customer Request in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Create Comment with Attachment in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Get Attachment Content in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Create Request Comment in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Get Request Comment in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Subscribe in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Unsubscribe in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

When New Custom Record in Freshservice, Get Subscription Status in Jira Service Management

Polls for newly created records in the selected Freshservice Custom Object.

Automate Freshservice + Jira Service Management in minutes

Select a trigger and action below to set up your automation.

How It Works

Get connected in minutes

Sign up for Konnectify

Create a free Konnectify account at konnectify.co — no credit card required.

Connect your Freshservice account

Authorize Konnectify to access Freshservice securely using OAuth. Your credentials are never stored.

Connect your Jira Service Management account

In the same way, authorize Konnectify to access Jira Service Management so it can send data on your behalf.

Choose a trigger and activate

Select the Freshservice event that should start the workflow, map the fields to Jira Service Management, and turn on the automation.

Freshservice

Trigger

Jira Service Management

Action

Freshservice

Action

Jira Service Management

Action

Connect Freshservice + Jira Service Management to Automate these Workflows

New Custom Record Create Service Request

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Get Customer Request

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Create Comment with Attachment

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Get Attachment Content

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Create Request Comment

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Get Request Comment

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Subscribe

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Unsubscribe

Polls for newly created records in the selected Freshservice Custom Object.

New Custom Record Get Subscription Status

Polls for newly created records in the selected Freshservice Custom Object.

Got Questions?

Find answers to common questions about connecting Freshservice with Jira Service Management through Konnectify. Get in touch.

How do I connect Freshservice with Jira Service Management?

You can connect Freshservice with Jira Service Management using Konnectify in minutes — no coding required. Sign up, pick a trigger from Freshservice, choose an action in Jira Service Management, and activate your workflow.

What can I automate between Freshservice and Jira Service Management?

Konnectify lets you automate repetitive tasks between Freshservice and Jira Service Management such as syncing data, sending notifications, creating records, and more — all triggered automatically in real time.

Do I need technical skills to integrate Freshservice with Jira Service Management?

No. Konnectify is a no-code platform. You can build and run Freshservice + Jira Service Management integrations through a visual interface without writing any code.

Is the Freshservice and Jira Service Management integration free?

Yes, Konnectify offers a free plan that lets you start automating between Freshservice and Jira Service Management right away. Paid plans unlock higher task volumes and advanced features.

How long does it take to set up the Freshservice + Jira Service Management integration?

Most users are up and running in under 5 minutes. Simply select your trigger event in Freshservice, map the fields to Jira Service Management, and turn on the workflow.

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